Cabin Management System
Many airlines digitized all flight paperwork for its cabin crew with Lydia
Lydia Airline Cabin Management System, CSM
To improve the quality of the cabin services further, the companies initiated the new Digital Cabin Management System project and selected Lydia.
The system saves flight attendants considerable time and also saves the airline nearly a half tonne of paper every month, doing the digitalization project a successful ecological initiative.
The new system has been designed to help cabin crew work more efficiently by providing a central reporting facility and also gives real-time access to important data. Flight attendants are using Apple / Android devices to file all necessary notifications to Airlines headquarters, including managing orders/refunds for necessary catering, checking the aircraft passenger figures, digital cabin crew manuals and forms, and all requests for digital documents for team members. Also, Cabin Crew can see all check-in figures/details on the same application.
WHY Airline Cabin Management System
The Digital Cabin Management System (CSM) by Lydia offers a transformative solution for airlines looking to enhance operational efficiency, improve service quality, and adopt an environmentally friendly approach.
Before, during, and after flights, senior cabin attendants are responsible for a wealth of administrative tasks that are vital for the smooth running of cabin services, including keeping note of stock levels of critical items, filing various types of flight reports, completing orders for supplies, and filing paperwork to ensure suitable staffing levels.
Before the implementation of the Digital Cabin Management System, all these functions were completed on paper records, which were then sent to Airline control centers and entered manually into a computer system. The paper-based system made it difficult to address important issues in good time and made central monitoring tasks very complicated.
In addition, many important tasks, such as determining how much catering to load onto aircraft or reporting malfunctions were all conducted using a manual system that often caused unnecessary delays. It was apparent that there was a need for a central platform to manage these operations more efficiently.
All the tasks that were previously performed on paper have now been carried over to the digital platform and the data provided by attendants can now be monitored instantly on the airline’s IT systems.
Integrations
One of the key benefits of the project is that Digital Cabin Management System (digital cabin crew) has integrated disparate applications developed by different aviation industry manufacturers, thus enabling a flow of real-time information. Thanks to the application, which was specially developed with Airlines’ needs in mind, it is now possible to view and share all documents digitally, as well as to obtain detailed and up-to-date reports.
In addition, the server-side digital cabin management application, to which all mobile devices are connected, has been developed by Lydia’s experienced software team.
Boosting efficiency and service quality
Thanks to the digital cabin crew system, many airlines now use an environmentally friendly approach and can obtain cabin data much more quickly and efficiently. By eliminating the inefficient paperwork, flight attendants have been freed to concentrate on improving the quality of service offered to passengers since their operational workload has been significantly reduced. In addition, the Cabin Management System (CMS) has also eliminated data loss, misplaced documents, and delays caused by the inefficiency of the old manual approach, thus bringing about a much quicker and more reliable flow of information.
